Events and Crafts | Shipping Policy

Shipping Policy

Order Processing:

Normal order processing can take between 1-3 business days (Monday – Friday). Orders placed on weekends will be placed in the shipping queue on the next available business day. 

Shipping Delivery

The following shipping methods are available: Standard Ground (4 – 10 business days) and Second Day (2 business days).  Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day, due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground available. Currently, we do not ship to U.S. Territories, APO/FPO, Canada or other international addresses. Please note that orders could arrive in multiple packages.

Standard Ground:

Orders delivered within the 48 contiguous states should arrive in 4 – 10 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions. It is important to note that since the beginning of COVID - most carriers are experiencing shipping delays which can result in significant changes to shipping timelines.  Those changes are out of our control.  Second day delivery is always an option if you are concerned about delivery timelines. 

Second Day:

Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Second Day delivery orders will be processed on the same day if they are placed by 11:00am CT on a business day, and should arrive in 2 business days. Orders placed after 11:00am CT will be processed on the following business day, and should arrive in 3 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.

Shipping Rates: 

What is the "Oversized Shipping" charge?

For some items shipping within the U.S. an incremental shipping charge may be incurred due to an item’s size and weight. The incremental charge is charged for total quantity ordered. Note: The incremental charge, if applicable, is displayed on product detail pages and throughout checkout.

Shipping Promotion Exclusions

The following items are excluded from shipping promotions: oversized shipping charges and gift cards. 

Signature Confirmation

Some orders may require a signature at time of delivery. If signature is required, carrier will make three delivery attempts, excluding weekends and holidays. Carrier will not deliver unless they acquire a signature.

Gift Cards:

E-Gift Card Orders

  • To ensure same-day delivery, order must be placed by 5pm EST, pending payment authorization.
  • You can also schedule a delivery for the date of your choice. All E-Gift cards are redeemable online and in store.

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